Maintain
You want technical operation and maintenance for the existing website. Additional pages or major changes can be planned separately when needed.
Your Website Is Live. What's Next?
Maintain keeps your website running reliably. Grow adds ongoing improvements to visibility, user experience, and conversion.
- Technical support with agreed responsibilities.
- Every Maintain service is included in Grow.
- Ongoing improvements within a defined scope.
30 minutes · free · no obligation
Your website after launch
MaintainHosting · Maintenance · Backups
Add ongoing work withGrowSEO · GEO · Conversion
The operating foundation stays. The work expands.
Grow includes technical support and adds prioritized optimization. Your proposal defines the exact arrangement.
On a narrow screen, scroll the table horizontally to compare both plans.
| Service | Maintain | Grow |
|---|---|---|
| Hosting and SSL | Included | Included |
| Technical maintenance | Included | Included |
| Backups | Under the backup plan | Under the backup plan |
| Backup retention | Agreed period | Agreed period |
| Minor changes | Limited, as quoted | Extended if agreed |
| Monthly SEO check | Not included | Included |
| Monthly GEO check | Not included | Included |
| Technical SEO improvements | Operational fixes only | Prioritized optimization |
| Ongoing on-page optimization | Not included | Included |
| Monthly summary | Not included | Included |
Choose the level of ongoing involvement.
Grow
You also want ongoing work on content, discoverability, and inquiry paths, with agreed priorities and a monthly work allowance.
A live website needs ongoing attention.
Keep the foundation supported and the next improvements in view.
Certificates, supported components, backups, and technical issues need an agreed owner after launch. A custom-built website still needs an operating plan.
Your services and your clients’ questions can also change. Maintain covers the agreed technical foundation. Grow adds work on content, discoverability, and the paths people use to contact you.
Maintain supports the technical foundation.
For businesses that want an agreed operating and support plan for the website CarbonFeather has built.
Hosting and SSL
Agreed web hosting and certificate setup and management, with the domain connected correctly.
Maintenance and monitoring
Security and operational updates for components we are responsible for, plus monitoring of basic availability and functions.
Backups and recovery
Regular backups under the agreed hosting and backup plan. The proposal defines frequency and retention; recovery depends on available, usable backups.
Support and minor changes
Send technical issues through the agreed support channel. The proposal specifies whether limited minor changes are included and their allowance.
Grow adds work on visibility and inquiries.
For businesses that want to keep improving a supported site after launch. All Maintain services are included, with no additional Maintain fee for the same website.
SEO and GEO checks
Monthly checks review technical foundations, content, and clarity for search engines and AI search tools.
Prioritized improvements
We work on technical SEO, page titles, headings, internal links, and existing content according to the agreed priorities.
Visitor journey improvements
We review calls to action and agreed inquiry or booking paths using available data and reasoned hypotheses.
A monthly summary
You receive a concise account of the work, observations, and recommended next actions.
Separate the project from ongoing support.
Presence and Convert are one-time projects. Both require ongoing support through Maintain or Grow, which includes all Maintain services.
Term and cancellation
Your accepted proposal and applicable contract terms define the start, minimum term, notice period, and any continuation. You receive those details before commissioning.
One support model per website
Grow includes Maintain. You do not pay an additional Maintain fee for the same site when using Grow.
Expand for additional work
New pages, integrations, and major functions are quoted as separate extensions. We agree on additional charges before carrying out the work.
Questions about ongoing support.
What does hosting include?
The agreed web hosting and SSL management for the supported site. Domains, external licenses, and other services are included only if stated in the proposal.
Which components do you maintain?
Components CarbonFeather is responsible for in the agreed hosting environment. Third-party systems and unauthorized changes need separate assessment.
How often are backups taken?
Regularly under the agreed backup plan. The proposal defines the frequency and the website files and databases covered.
How long are backups retained?
Retention depends on the agreed and implemented configuration. A specific number of days is not automatically included in every agreement.
Are minor changes included?
Your proposal defines the allowance. New pages, fundamental redesigns, and major functions are not part of an unlimited changes service.
What do SEO and GEO mean within Grow?
SEO covers search-related content and technical foundations. GEO improves clarity, structure, and machine-readable information for AI search tools. Work is prioritized within the agreed allowance.
What are the minimum term and notice period?
The accepted proposal and incorporated contract terms govern the agreement. We specify the start, minimum term, and cancellation arrangement before you commit.
Can I move from Maintain to Grow?
We can assess the need and agree on a change. Grow replaces Maintain for the same site, with no duplicate support fee.
How do I contact support?
Use the contact channel in your support agreement. Include the URL, issue description, and a screenshot if useful. Binding response times apply only if separately agreed.
Are results guaranteed?
No. We agree on services and prioritize improvements. Search positions, AI citations, and business outcomes cannot be guaranteed.
Find the Right Level of Support for Your Website.
We will review your situation and distinguish technical needs from useful ongoing improvements.
Book Your Free Website Audit30 minutes · free · no obligation